Cancellation Policy

 

 

Cancellation Policy

 

We understand that schedules change. To maintain reliability and fairness for all clients, we follow a simple cancellation policy.

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Rescheduling

 

Clients must provide at least 24 hours’ notice to reschedule a visit.

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Missed Appointments / Failed Access

 

If we arrive and cannot access the workspace, the visit is marked as missed. Missed appointments do not reduce the Monthly Rate.

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Service Pauses

 

If you need to pause recurring service, please provide 30 days’ written notice.

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Holidays

 

If your scheduled visit falls on a holiday, we will coordinate an alternate day.