Privacy Policy
The Woodlands Office Cleaning Effective Date: [Insert Date]
This Privacy Policy explains how The Woodlands Office Cleaning (“we,” “us,” “our”) collects, uses, protects, and manages information obtained through our website and through direct communication with you. We are committed to handling your information responsibly and in compliance with applicable federal and state privacy expectations.
By using our website, you consent to the practices described in this Privacy Policy.
​
​
1. Information We Collect
We collect information that you voluntarily provide, including:
-
name
-
email address
-
phone number
-
business address
-
service inquiries or messages
We may also collect non‑identifiable technical information automatically sent by your browser, such as:
-
IP address
-
browser type
-
device type
-
pages visited
We do not sell or rent your personal information.
​
​
2. How We Use Your Information
We use your information to:
-
respond to inquiries
-
provide quotes
-
schedule services
-
communicate about service updates
-
send administrative or service‑related messages
-
send optional promotional updates (only if you have not opted out)
-
improve website performance and user experience
We do not share your information with third parties except as necessary to:
-
deliver requested services
-
support website functionality (e.g., hosting providers)
-
comply with legal obligations
We do not share or sell mobile numbers for marketing purposes.
​
​
3. Legal Basis for Processing (Federal & State Compliance)
We collect and use your information under the following lawful bases:
-
Consent: When you submit forms or request information.
-
Legitimate business interest: To operate, improve, and secure our website and services.
-
Contractual necessity: To provide cleaning services you request.
-
Legal compliance: To meet obligations under U.S. law, including responding to lawful requests.
This aligns with general U.S. privacy standards and Texas business law.
​
​
4. Cookies & Tracking Technologies
Our website may use cookies to:
-
improve site functionality
-
remember your preferences
-
analyze website traffic
You may disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
We do not use cookies for behavioral advertising.
​
​
5. Your Rights & Choices
You may request the following at any time:
-
what data we have about you
-
corrections to your data
-
deletion of your data
-
to opt out of future communication
-
to express concerns about how your data is used
To make a request, contact us using the information at the bottom of this policy.
We will respond in accordance with applicable federal and state guidelines.
​
​
6. Data Security
We take reasonable administrative, technical, and physical precautions to protect your information.
-
Only authorized personnel may access your data.
-
Data is stored in secure systems.
-
Sensitive information is protected both online and offline.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
This language aligns with FTC data‑security expectations.
​
​
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13.
​
​
8. Links to Other Websites
Our website may contain links to third‑party sites. We are not responsible for the content, security, or privacy practices of those websites.
​
​
9. SMS & Electronic Communication Compliance
If you opt in to receive SMS messages:
-
message frequency may vary
-
message and data rates may apply
-
you may opt out at any time by replying STOP
-
for help, reply HELP
We comply with the Telephone Consumer Protection Act (TCPA) and do not share SMS opt‑in data with third parties.
​
​
10. Data Retention
We retain personal information only as long as necessary to:
-
provide requested services
-
comply with legal obligations
-
maintain business records
When information is no longer needed, we securely delete or anonymize it.
​
​
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
​
​
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Email: [your email] Phone: [your business phone number]